December 2025 Property Lettings Review: High Returns and Holiday Surprises

December 2025 turned out to be a remarkable month for our property lettings portfolio. With strong rental income and a flurry of new tenants moving in just before the holidays, the month was both busy and rewarding. Yet, it also brought unexpected challenges that tested our team’s responsiveness and patience. This review breaks down the key highlights and lessons from December, offering insights into managing lettings during a demanding period.

Strong Rental Income and Tenant Activity

December’s rental income reached an impressive £50,472.64, reflecting a solid performance across the portfolio. This figure was boosted by the successful onboarding of new residents, with six properties either reaching "let agreed" status or welcoming fresh move-ins just before the holiday break. This level of activity is notable for a month often considered slow in the lettings market.

Key factors contributing to this success included:

• Proactive marketing: Targeted campaigns in November ensured a pipeline of interested tenants ready to move in December.

• Efficient tenant screening: quick but thorough checks helped secure reliable tenants without delays.

• Flexible move-in dates: Allowing tenants to move in close to the holidays attracted those eager to settle before Christmas and New Year.

  
  

This combination of strategies helped maintain momentum and maximise rental income during a typically quieter season.

Managing Maintenance Challenges During the Holidays

While December brought financial gains, it also presented maintenance challenges. Our team responded swiftly to four water leaks reported across different properties. These issues could have caused significant discomfort during the cold winter days, but prompt repairs ensured tenants stayed dry and comfortable.

Handling maintenance during the holiday season requires:

• Rapid response protocols: Having maintenance staff ready to act immediately.

• Clear tenant communication: Keeping residents informed about repair schedules and progress.

• Preventive checks: Regular inspections before winter can reduce the risk of leaks and other weather-related problems.

  
  

These steps proved essential in maintaining tenant satisfaction and protecting property value during a critical period.

Navigating Utility Company Delays

One unexpected hurdle was the time spent dealing with British Gas. Our team faced long hold times and complex conversations while managing utility accounts for new tenants. This experience highlighted the challenges landlords often face when coordinating with utility providers, especially during busy months.

To reduce frustration and delays, consider:

• Using online portals: Many providers offer digital account management to avoid phone queues.

• Keeping detailed records: Document all communications to resolve disputes or issues quickly.

  
  

Although time-consuming, these efforts help ensure utilities are set up smoothly for tenants, avoiding disruptions.

As we move into 2026, the momentum from December sets a strong foundation. The combination of high rental income, active tenant onboarding, and effective maintenance response shows that a well-managed portfolio can thrive even during challenging periods.

Looking ahead, the focus will be on:

• Maintaining tenant engagement: Keeping communication open to encourage lease renewals and referrals.

• Streamlining maintenance processes: Investing in technology and partnerships to speed up repairs.

• Improving utility management: Exploring alternative providers or bulk agreements to reduce administrative burdens.

  
  

These priorities will help sustain profitability and tenant satisfaction throughout the year.